Q:Are you a manufacturer or trading company?

A: we are a manufacturer,we has 25 years experience in the design and manufacture of braiding machine

Q:What informations should I offer to get a detailed quotation from you?

A: Rope diameter ,rope usefull, sample rope picture ,braid material,the best you know machine model or Machine photo you find from other factories or before your machine bobbin size 

Q:What is the most important thing to make sure before order?

A:Machine working power: 220V/60HZ/3PHASE, 380V/50HZ/3PHASE ,440V/50HZ/3PHASE or others

Q:Can you install the machine and make the machine running stablely for us after machine arrive?

A:Our machine is mostly ready for running directly, as we already debugged the machine before shipping, you just need to follow our manual.

For first time doing this business, we suggest you to study in our factory freely.

If neccessory, our technicians are available to service overseas,you only need to afford his air ticket, Accommodation.

Q: What should we do if the machine strike during working?

Our machine has 1 year guarantee, for easy worn down spare parts ,we have already shipped some together with the machine. In this guarantee year, these spare parts are free, you only need to pay freight cost.

We after-sales technician are always available to offer technician support by long-distance or overseas.

In some countries ,we have office or agent, you can directly ask our oversea technician to solve the problem in your factory.

Q:Where is your factory located? How can I visit there?

A: Our factory is located in shanghai City, China.You can fly to shanghai hongqiao airport directly.From hongqiao airport or station to our factory just 25minute by car,All our clients are from home or abroad, are warmly welcome to visit us!